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FAQ
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How do I Order.. ?Click on the add to shopping cart button below the item you wish to purchase and follow the instruction from the check out button. You may also send a check or money order or order by telephone.
Is your credit card processing secure.. ?Yes, we offer our transaction processing on the most secure system available.
How much does shipping cost and how long does it take to get my order.. ?Almost all orders are shipped with 24 TO 48 hours of you placing your order. Shipping is by normal UPS ground service and the flat rate for your entire order is $9.00. Normal UPS shipping takes from 1 to 5 days. We do offer at an increased shipping charge second day shipping from UPS at $30.00. However, to receive second day shipping we must have your order by 2PM Eastern Standard time. Back to Top
Do you ship outside of the United States.. ?Yes, we ship world wide. The standard shipping charge for most countries is $45.00. If there is an additional charge we will notify you by email or phone. Back to Top
Can I order by telephone.. ?Yes, the number is 443-417-8854. If we are not available you may leave your order or message. We will respond by email, so please leave your email address, or fax to 443-787-0205, for a fax order form click here. . Thanks. Back to Top
What is your return policy.. ?Seven days from receiving the item is our standard policy, we will refund or exchange or replace. The item must be in resalable condition and have the original packing. That is all we ask. We do not want even one dissatisfied customer. We stand behind every item we sell. We have a small business and build it on service and competitive pricing. We do not refund shipping charges. Back to Top
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View shopping cart or check order status click here Send mail to service@chefknifes.com with questions or comments about this web site!Orders or questions you may call 443-417-8854 Copper cookware, baking supplies and more culinary items, click here. You may also fax your order to 443-787-0205 fax order form click here Join our free Culinary Tips by email service! © Copyright by Pastryitems.com |
